Experience

Led NetSuite ERP implementations for mid-market clients across retail, manufacturing, and life sciences sectors, from discovery and design through go-live and hypercare.

• Developed validation tools that RSM adopted as standard 'Accelerator' products, saving 200+ consultant hours across over a dozen implementations (~$50K in efficiency)
• Accelerated decision-making by addressing feasibility and configuration issues in real-time; fixing bugs on the spot to eliminate multi-round handoffs and four to five weekly stakeholder–developer sessions
• Led NetSuite ERP implementations for mid-market clients across retail, manufacturing, and life sciences sectors, from discovery and design through go-live and hypercare
• Architected end-to-end manufacturing solutions including Work Orders, Assemblies, Inventory Management, Outsourced Manufacturing, and WIP & Routings

Scaled e-commerce embroidery store from zero to $200K revenue in year one with 3,500+ orders and 5.0-star rating.

• Scaled from zero to $200K revenue in year one with 3,500+ orders and a 5.0-star rating by focusing on quality control, targeted marketing, and responding to customers within hours
• Engineered an end-to-end order-to-ship process integrating Shopify, Etsy, inventory systems, ClickUp, third-party vendors, and outsourcing partners
• Built custom dashboards using Excel and Power Query to analyze sales trends, profit margins, and demand planning